Systems Engineering

A Functional Approach to Quality Function Deployment (Putting the Function back into Quality Function Deployment) This paper presents an approach that greatly facilitates conducting Phase 1 of Quality Function Deployment through the alignment of a Holistic Requirements Model to the structure of the Phase 1 chart. Based upon Systems Thinking, this alignment is also shown to provide a Requirements Architecture for the future phases and charts of Quality Function Deployment. A simple case study is presented to illustrate the mechanism and the Requirements Architecture.